Top-five rated airline is absent from newspaper's 2019 best, worse surveyHonolulu, Hawaiʻi – House Speaker Scott K. Saiki and a super majority of House Representatives have introduced House Resolution 18 and House Concurrent Resolution 34 which asks the Wall Street Journal to include Hawaiian Airlines in future best-worst airlines surveys conducted by the newspaper.
Hawaiian Airlines, which has been in service for 90 years, was named one of the top five best airlines in the United States in 2019 by numerous websites, including Conde Nast, Kayak, The Points Guy, Thrillist, Travel + Leisure, and WalletHub.
Forbes rated Hawaiian Airlines as the fifth-highest quality airline in the United States in 2019.
The Wall Street Journal recently published its list of "The Best and Worst U.S. Airlines of 2019" but did not include Hawaiian Airlines in the report. The survey ranked nine airlines based on on-time arrivals, cancelled flights, extreme delays, two-hour tarmac delays, mishandled baggage, involuntary bumping, and complaints.
The resolution asks that the Wall Street Journal include Hawaiian Airlines in the newspaper's future rankings of the best and worst airlines in the United States.